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"Thank
you so much for coming out on Christmas to fix our furnace. We were both
so nervous - it meant a lot that you were able to take care of it that
night."
"Just a
note to say I was pleased with the work of your service man. He did an
excellent cleaning, and cheerfully answered any questions I
asked."
"Thank
you for the customer appreciation card. I have to tell you it was a
pleasant alternative to all the bills and statements I usually find in
the mail"
"We
have been contacted by several other oil companies who offered
everything from free furnace checks to lower prices. I wouldn't dream
of switching."
"
I have told people a hundred times ... it is not the price. It is not
just the service. It is the personal contact and the feeling your
customers get when they know they are valued."
"We
can not tell you how much we appreciate doing business with you over
the past 14 years. Thanks so much"
"Thank
you for your extremely prompt service last evening, we hated to call you
away from your family on Christmas night. We have spend all day
recommending your company to our friends and family. It is very
comforting to know how much you care"
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